Store Information
Customer Care
At Herbal Immense, we are committed to providing exceptional customer service and ensuring your satisfaction with every purchase. Whether you have questions about our products, need assistance with an order, or simply want to learn more about our teas, we’re here to help.
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We strive to make your shopping experience seamless and enjoyable. If you have any queries or concerns, please don’t hesitate to reach out to us. You can contact us via email at Info@herbalimmense.com, through our online contact form, or by phone at (448) 240-2796. Our team is available to assist you and address your needs promptly.
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Your trust is important to us, and we are dedicated to maintaining transparency and reliability in every aspect of our business. We value your feedback and look forward to helping you explore and enjoy our unique tea blends with confidence.
Pyramid Sachets
At Herbal Immense, our teas are carefully packed into premium pyramid sachets designed to deliver exceptional flavor and a smooth, elegant brew. Our sachets are crafted from high-quality, food-safe materials to ensure freshness and durability without the use of glues, staples, or metals. Each sachet is sealed using advanced ultrasonic technology to maintain the purity of our blends.
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For your convenience and to elevate your tea experience, every tube includes a branded bamboo tea tong. The tong allows you to easily handle and steep each sachet, offering a luxurious touch without the need for strings or tags.
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To enjoy the best brewing experience, we recommend steeping the sachets whole and following our suggested brewing instructions.
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If you encounter any issues, such as damaged sachets, please contact us immediately. We are committed to ensuring you have an exceptional experience with Herbal Immense Teas.
Wholesale Inquiries
Herbal Immense is proud to offer wholesale and bulk order options designed to meet your unique needs. Our product range includes loose-leaf teas and our signature tea tubes, filled with premium pyramid sachets — ideal for retail shelves, curated gifts, or special events.
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For a seamless ordering process, you can contact us directly by email or phone, or submit an inquiry through the form available on our Contact Us page.
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Our team is dedicated to providing personalized service and will work closely with you to accommodate your specific requirements. Whether you are a retailer, café, spa, or event organizer, we’re here to help you share the essence of Herbal Immense Teas with your customers.
tea sourcing
At Herbal Immense, we believe every sip should tell a story. Our teas are thoughtfully sourced from trusted distributors based in the United States, ensuring all blends are handled and packed in FDA-compliant facilities that meet the highest standards of quality and safety.
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As we continue to grow, our Caribbean branch also partners with local island producers, blending trusted U.S. sourcing with carefully selected Caribbean ingredients. This allows us to celebrate the vibrant flavors of the islands while maintaining the premium quality and consistency our customers expect.
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Every Herbal Immense blend is crafted with care, authenticity, and a commitment to delivering a pure, unforgettable taste of tropical luxury.